Dear SCANA:
I am writing in response to the career opportunities that are currently available in the collections department . Although I do not have strong experience in the collection field, I feel be taught should not be a problem since I interact with people well. At my current job, customers call to make a complaint and I find it easy to assist them in a professional manner. I am excellent in dealing with customers face to face so I do not think assisting them over the phone would be difficult. I have great skills in typing, dictation, Microsoft word, and I am literate with other Microsoft programs. In addition, I have been a team member at my current job for three years so I do believe I am a devoted worker.
I would like the opportunity to tell you more about my work experience and how your company could benefit from my skills. I would be happy to join your team.
I look forward to meeting and discussing the position with you.What do you think about my resume cover letter?
I think its fine.
On that same note, I worked my way though college in the collections feild. Have fun....lol.
Collections is sales. You have to be able to SELL the person to give up the money he owes. Its a very tough job. There are a lot of laws that you have to know and follow. ( you as a collection agent can actually be prosecuted if you screw up).
Sometimes its really hard to bite your tongue and not do the wrong thing when you are dealing with a complete loser on the phone who wont give up the money he is stealing from you. I say it that way because that is the way you have to think of it. That loser on the phone, has your paycheck and he better give it up. Good luck.What do you think about my resume cover letter?
You could shorten it a bit..... make it a little more direct and to the point. Other wise all I would change is......
';I feel being trained for this position should not be a problem since I interact well with people.';
Good luck!
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